Troubleshooting

Technical Advice

Hill Billy have been designing and engineering high quality powered golf trolleys since 1993, and continue to raise the bar for quality across the industry. Exacting standards, the latest manufacturing techniques and materials, along with outstanding service mean that over 70% of our sales are a direct result of recommendations from existing Hill Billy owners.

At Hill Billy we take the quality of our products very seriously and at our dedicated product testing facility we subject each new model to a rigorous set of challenges, designed to simulate the harshest course conditions - everything from UV light, driving rain and extreme heat to hours of continuous play across difficult terrain.

Even more than design, performance and value, the most important thing we can give you from Hill Billy is peace of mind. Its important to us that you can count on your Hill Billy powered golf trolley time and again, and what's more, that should you ever need it, help and advice is only a phone call away.

If you are looking for a spare part visit the Hill Billy Spare Parts pages where you will find spare parts and downloadable instruction sheets for your Hill Billy.

FAQ's and Fault Diagnostic Sheets

If you are encountering a problem with your trolley you may find the solution visiting our FAQ section or by using our diagnostic advice sheets (excluding Terrain trolleys) below. The sheets below are available to download and print using Adobe Acrobat reader. Acrobat Reader can be downloaded for FREE from www.adobe.com

For Terrain fault diagnosis and guidance, please call Toll Free 1-888-682-7757

Click here for:   Spare Parts   FAQs   Warranty Registration

CRACK NOISE FROM WHEEL December 17, 2024 101kb
TROLLEY WONT TURN OFF December 17, 2024 127kb
DO I NEED A NEW BATTERY? December 17, 2024 18kb
DEAD TROLLEY December 17, 2024 289kb
DEAD TROLLEY December 17, 2024 289kb
INTERMITTENT December 17, 2024 241kb
NOISY TROLLEY December 17, 2024 338kb
NOISY TROLLEY December 17, 2024 338kb
IS THE SWITCH FAULTY? December 17, 2024 203kb